4.3/5
2434 Reviews
Ok
Review checked and posted on 08/09/2025Part arrived in time from France to Greece . Thanks for the excellent service, thanks for the fast response and delivery! They are the only that helped through whole Europe! Merci!
Review checked and posted on 29/07/2025Fantastique
Review checked and posted on 26/07/2025Good service but not happy having to spend 160 sterling to get the parts I wanted. ???
Review checked and posted on 05/07/2025I placed my order on 11th Dec and was initially quoted a delivery charge of approx €6. I found out afterwards that I was actually charged €20 for delivery which I have still not received, nearly 1 month later. I emailed the company to enquire about the extra delivery cost and have still heard nothing - they just took my money and haven't been in communication since. Do not recommend.
Review checked and posted on 03/01/2025Hello,
We sincerely apologize for any inconvenience caused. Your problem has been forwarded to the order department, who will contact you as soon as possible
Sincerely,
Your customer service
Mostly got the parts i needed, but one thing was on backorder so i had to remove it so the shipment would actually get here in a reassonable ammount of time. I wish they could ship the parts they do have and one part wouldnt increase the waiting time for all other parts. Shipping was fast, parts are definitely originals. Would buy from here agian.
Review checked and posted on 21/12/2024The parts were better than factory and were also cheaper in price. Shipping was very fast. I'm definitely going to continue purchasing all my future parts from them.
Review checked and posted on 12/12/2024Very quick delivery. Great prices.
Review checked and posted on 07/12/2024All good
Review checked and posted on 25/10/2024Pricing and parts availability is very good, website is very easy to find what you want and order the exact parts for your bike. Minus 1 star because Colissimo tracking is not great, but otherwise the seller and website are very good.
Review checked and posted on 08/10/2024Hi, everithing very good.
Review checked and posted on 01/10/2024All the parts required. Delivered to my door quickly no hassle. The parts were correct for my model unlike some ebay sites I have used. I will use again.
Review checked and posted on 24/09/2024Delivery was slow, it took about 2 weeks after being shipped, and it was a total of 4 weeks from the order date. But otherwise, I love the website, great set of parts diagrams and information and very easy to order. It helps me keep my bike like new, and the price of the parts is very cheap.
Review checked and posted on 29/08/2024Very fast shipping
Review checked and posted on 22/05/2024I am always happy with bike-parts-mash.com and this time is no exception. Even if something bad goes wrong, I am sure that people there will fix it. I always get what I have ordered, in a timely manner. The only thing I would like to ask them reconsider would be the shipping rates to european countries but besides that, all good and recommended!
Review checked and posted on 06/04/2024One week for sending from France but sure and well done. The taxes in Cambodia are highly corrupted, so then it cost me 37$ to get back the spare....
Review checked and posted on 01/04/2024Excellent delivery time, everything was intact and not damaged, replies to emails, overall great ?
Review checked and posted on 18/03/2024Easy way to order parts for Mash. Good catalogue on homepage, helps a lot to fond out proper item.
Review checked and posted on 17/03/2024Delivered confirm ordering, no complaints.
Review checked and posted on 29/01/2024perfect mach, Thank You
Review checked and posted on 15/01/2024Quick and efficient. Parts are originals and good quality
Review checked and posted on 11/12/2023Quick and efficient. Parts are originals and good quality
Review checked and posted on 11/12/2023everything is perfect. Just as described. Fast shipping came well packed and protected which is important!
Review checked and posted on 05/12/2023First part I received was broken. Just received its replacement and thankfully that’s good. Would suggest that fragile parts should be put in a box or marked FRAGILE on the envelope. Happy with follow up service. Thank you. Jarlath in Cork Ireland
Review checked and posted on 10/09/2023delivery was surprisingly fast & efficient coming fron internationally, & there were a wide range of parts available. (note that some international models may have slightly different mounting set-ups for brackets & other parts)
Review checked and posted on 20/08/2023